Privacy & Security Policy
Collection of Information
If you browse, search, read or retrieve information we may gather and store certain information about your interactions on our website. You should know that this information does not identify you personally, but rather allows us to understand how users behave while visiting our site. The collection of this information is then used to help improve the performance of this site, thus ensuring we continue to provide the best service for our customers.
During your visit, you may choose to participate in activities where you voluntarily disclose information about yourself or place of employment. This information is only collected when users voluntarily provide it in order to fulfill a specific request. We collect personally identifiable information, such as names, addresses, email addresses, credit records, etc only to help you fulfill these requests. We never release, or make the information public to any third parties. We will use this information to assist you and establish a reliable communication channel between ourselves and our customers.
Please note: We will not collect personal information about you unless you voluntarily provide it to us. You may always choose not to contact us by e-mail, participate in any survey or to provide any personal information using an on-line form. Alternative methods for contacting us by phone or by mail are available by using the information in the Contact Information section. Your choice to not participate in these activities on-line will not impair your ability to browse, read or download content.
If you buy any products, request samples or subscribe to any services offered on our site, we will ask you to complete an order form that requires certain information, including payment information. This may include a credit card number, expiration date as well as name on the card, billing, and shipping information. This information is necessary to complete our customer’s requests and deliver the best possible service. The information, products or services ordered on our website often require a collection of payment, all such information is collected and stored via encrypted means as we understand the sensitivity and confidentiality of this information.
When you send e-mails to us, you are engaging in electronic communication with us and consenting to receive communications from us electronically. We will communicate with you via e-mail or by posting notices directly on our website. To help us make e-mails more useful and interesting, we often send special promotions to our customers. If you do not want to be included in these promotions or receive e-mail from us, please contact customer service to be removed from our e-mail list. We use services that establish and offer a secure connection to prevent corruption of data and block unauthorized access to our information systems. Despite our best efforts to keep your information secure, we understand that no data transmission online is 100% safe from unlawful interception from third parties. You should also take precautionary steps for protecting the information you send while communicating with us. You should create a strong, unique password for your account, which should not be shared with anybody. You should not leave your electronic devices unattended while browsing our website, and you should make sure to log out, close sessions and exit browsers once you are finished.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Privacy Contact Information
Attention: Privacy Officer
15 Densley Avenue
Attention: Privacy Officer
2916 Walden Ave., Suite 400